Prospect Community Services Youth Support program offers a wide range of services to the community of Charters Towers. The Youth Support Program offers 2 service types; access services and support and case management services. 

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Access services provide information, advice and referral to services the young person needs (e.g. drug or alcohol, mental health, housing, legal, education, and domestic and family violence services).

Support and case management services provide case management and case coordination, one-on-one support and assistance, including referrals to young people who need additional or specialised help (e.g. working with them to identify goals and strategies for re-engaging with their family and school, entering the workforce, or developing coping mechanisms or parenting skills).

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This prevention and early intervention approach looks at the individual needs of the young person and provides access to appropriate supports and services. Service responses then bring together the required support in a collaborative and coordinated way. This partnership approach encourages less duplication and gaps across programs and systems and enables services to be delivered in a more integrated environment.