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Welcome to
Prospect Community Services 

Supports Coordination 

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What We Offer


Co-ordination Program

Prospect Community Services Supports Coordination program offers assistance to you to build the skills you need to understand, implement and use your plan. a Supports Coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community. 


A Support Coordinator will support you to understand and implement the funded supports in your plan and link you to community, mainstream and other government services. A Support Coordinator will focus on supporting you to build skills and direct your life as well as connect you to providers.

Your Support Coordinator will assist you to negotiate with providers about what they will offer you and how much it will cost out of your plan. Support coordinators will ensure service agreements and service bookings are completed. They will help build your ability to exercise choice and control, to coordinate supports and access your local community.

They can also assist you in planning ahead to prepare for your plan review.

Support coordinators will assist you to 'optimise' your plan ensuring that you are getting the most out of your funded supports.

Prospect Community Services Supports Coordinator is located at Prospect Community Services;

3 Powell Lane 

Charters Towers 

Ph: 07  4787 4797

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Who We Support

Mon - Friday

9am to 4pm 

Thursday -

9am to 1pm

Unlike Plan Management, Support Coordination is not available to all NDIS participants. The NDIS only funds Support Coordination in cases where participants…

  • Are likely to develop the skills and confidence needed to be able to navigate the NDIS independently. This is called capacity building and it’s an important part of the NDIS and Support Coordination – but more on that later.

  • Don’t have an informal support network that could otherwise provide a similar style of support. So, if you don’t have family, friends or other contacts with the time and knowledge to help you find and connect with service providers, the NDIS might fund a Support Coordinator to provide that support.

  • Are likely to gain a tangible benefit from having the assistance of a Support Coordinator.

  • Are new to the NDIS and receiving their first plan or going through a significant life change. We’ll take a closer look at the role timing plays in Support Coordination eligibility shortly 

The NDIS assesses each participant on a case-by-case basis. If you request funding for Support Coordination in your planning meeting, the NDIS looks at your individual situation to decide whether you meet the criteria.

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Our Referral Process

For more information please phone

4787 4797 

Prospect Community Services Support Coordination program is a self-referral program. This meaning that anyone can refer. The process is as follows; 

  • Referring person/organisation completes Referral form and emails to 

  • Once the Referral Form is received a member of the Disability and Mental Health program will contact the potential client and make a time to meet and discuss the services required. 

The Referral Form can be found here, or you can complete the online referral form.

For more information please read our client information pack

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